If you currently hold an accreditation with Safe Food, you would have been sent a renewal notice on 11 November 2021. This was either emailed or posted to you, based on your preferred contact method.
Why have I received a renewal notice?
An accreditation with Safe Food is valid until 31 December each year. You need to renew your accreditation annually and pay the prescribed accreditation fee if you wish to continue operating.
If you let your accreditation expire after 31 December, but wish to continue operating, you will need to reapply for an accreditation, which will incur another application fee and the submission of supporting documents, photos and evidence. To avoid this, it’s recommended that you renew your accreditation on time, by 31 December each year.
What is an accreditation fee?
An accreditation fee is an annually recurring fee based on the type of activities you are carrying out and the level of risk associated. It should be budgeted for each year as part of your ongoing business costs. Accreditation fees are not subject to GST and cannot be calculated on a pro-rata basis.
What does my accreditation fee cover?
Safe Food’s responsibilities extend well beyond auditing food businesses. As the state regulator, our role is to ensure that everyone in your industry is operating according to the same national standards and that food safety risks are being adequately managed. This includes:
- responding to notifications and complaints about food businesses (e.g. operating without an accreditation, hygiene concerns, food safety incidents, etc.)
- working with accredited businesses that must undergo a food recall or withdrawal from the market
- responding to emerging food safety threats that may impact Queensland’s food production sector
- contributing to the development of food safety standards and regulations in Queensland and Australia
Safe Food has also undertaken a significant amount of work in response to the COVID-19 pandemic this year to support accredited businesses and maintain Queensland’s food supply chain. Your accreditation fee contributes toward this important work.
Key dates to know
11 November 2021 – renewal notices issued to all accredited businesses/individuals
10 December 2021 – To have your certificate dispatched before Christmas, you need to pay your fees before 10 December 2021
31 December 2021 – payment due for 2022 accreditation renewal
Mid-January 2022 – Certificates dispatched for payments received between 10-31 December 2021*
*Australia Post will be experiencing significant delays over the Christmas period, especially with COVID-19 restrictions in place. You may therefore receive your certificate later than anticipated.
Payment methods
Please refer to your renewals notice for payment options. If paying online via credit card, click here.
If you have any outstanding invoices or Show Cause notices from Safe Food, these must be addressed before your 2022 accreditation certificate can be dispatched.
New Client Portal
We have developed a new Client Portal which allows accreditation holders to access their information, pay for their accreditation, update their details, download audit information and accreditation certificates.
How to access Safe Food’s Client Portal
Client Portal Frequently Asked Questions
For further information, please contact us on Freecall 1800 300 815 (QLD only) or email [email protected]