Safe Food’s Client Portal allows you to update your contact details, manage your accreditation renewals, and download your accreditation certificate from one secure location.
The self-service portal gives you more control over your information. As an accreditation holder, you can:
- view and update your contact details
- view your audits and assessments
- view all your accreditations, select the ones you wish to renew, generate a custom renewal notice and pay for your accreditations
- download a PDF copy of your 2023 accreditation certificate (once payment is received).
Login to the Client Portal here, or click on “Client Portal Login” in the header of our website.

How to access the Client Portal on our mobile website
NOTE: you will need to generate a new password the first time you login to the Client Portal. To do this, click on ‘Forgot your password?’ then enter your email address.
Need help?
Client Portal written instructions
Video: How to renew your accreditations
Video: How to print your certificate
You can also call us on freecall 1800 300 815 (QLD only) or submit an enquiry.